Sending Emails: Some Breathing Space
A practical approach to creating more control around outgoing email.
Broker Systems · Technology · Process ImprovementResources
Short, usable guidance for insurance-sector teams. No gated downloads and no theory for theory's sake.
Featured download
An updated, plain-English guide to the privacy and data controls available in personal ChatGPT and Claude accounts, together with the limits that settings alone cannot solve.
Guidance changes as AI products change. Last reviewed September 2026.
Short training videos
A practical approach to creating more control around outgoing email.
Use clipboard history to reduce repeated copying and speed up everyday work.
Shortcuts for turning Word documents into PDFs more quickly during everyday work.
In development
Where AI can save time, where it introduces risk and how staff can keep professional judgement in the loop.
A plain-English starting point for approved tools, client information, review responsibilities and staff training.
A simple worksheet for identifying duplication, workarounds and processes that staff find frustrating.
Tailored training