Resources

Practical tools for better working.

Short, usable guidance for insurance-sector teams. No gated downloads and no theory for theory's sake.

Short training videos

Useful techniques in minutes.

Watch on YouTubeVideo

Sending Emails: Some Breathing Space

A practical approach to creating more control around outgoing email.

Watch on YouTubeVideo

Multiple Copy and Paste

Use clipboard history to reduce repeated copying and speed up everyday work.

Watch on YouTubeVideo

Word to PDF Shortcuts

Shortcuts for turning Word documents into PDFs more quickly during everyday work.

In development

Next practical guides.

Guide

Practical AI for Broker Staff

Where AI can save time, where it introduces risk and how staff can keep professional judgement in the loop.

Checklist

Building an AI Procedure

A plain-English starting point for approved tools, client information, review responsibilities and staff training.

Tool

Broker Workflow Review

A simple worksheet for identifying duplication, workarounds and processes that staff find frustrating.

Tailored training

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