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Legal information

Clear, straightforward information.

How this website handles personal information, cookies and use of its training content.

Last updated: 14 September 2026
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Privacy

Privacy notice

Derek Balfe Training respects your privacy and processes personal information only where there is a clear reason to do so. This notice explains the information that may be handled when you visit this website or contact Derek Balfe Training.

Who is responsible for your information?

Derek Balfe, trading as Derek Balfe Training, is the data controller. For privacy questions or requests, email derek@balfe.ie or call 086 040 0567.

Information collected

  • Information you choose to provide by phone or email, such as your name, contact details, organisation and enquiry.
  • Correspondence and information needed to discuss, arrange and deliver training.
  • Information you submit through the testimonial form, such as your name, organisation, position, contact details, feedback and publication preferences.
  • Limited technical information recorded automatically by the website hosting provider for security, reliability and site delivery, which may include an IP address, browser details and access logs.

Why information is used

  • To respond to enquiries and discuss potential training.
  • To arrange, provide and follow up on agreed training services.
  • To review feedback and, only where permission has been given, publish an approved testimonial.
  • To maintain business, tax and accounting records where required.
  • To protect the website and diagnose technical problems.

The legal bases relied on are taking steps at your request before entering a contract, performing a contract, complying with legal obligations, legitimate interests in operating and improving the business, and consent where a testimonial is published.

Testimonials and feedback

If you provide feedback or a testimonial through the Jotform form, Jotform processes the submitted information on behalf of Derek Balfe Training as the form-service provider. A testimonial, together with your name, position and organisation, will be published only where you have given permission. You may withdraw permission for future publication at any time by contacting derek@balfe.ie. Withdrawal does not affect use that took place before it was withdrawn.

Sharing and retention

Information may be handled by necessary service providers, such as Jotform, email, website hosting, IT and professional advisers, subject to appropriate safeguards. It is not sold. Testimonial submissions are reviewed periodically and deleted when no longer needed. Published testimonials remain in use until permission is withdrawn or the testimonial is no longer relevant. Other information is kept only for as long as needed for the purpose collected and for applicable legal, accounting or dispute-resolution requirements.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict your personal information, object to certain processing, and receive portable data. You may contact Derek Balfe Training using the details above. You also have the right to complain to Ireland’s Data Protection Commission at dataprotection.ie.

Cookies

Cookie statement

This website does not intentionally use analytics, advertising, social-media tracking or personalisation cookies. It does not currently embed third-party videos or marketing tools.

The website hosting and security infrastructure may use strictly necessary technologies to deliver the site, maintain security, balance traffic or remember an essential session state. These are used only where necessary for the site to function and are not used to build an advertising profile.

Because the site does not currently use non-essential cookies, no consent banner is displayed. If analytics, embedded media or another non-essential service is introduced, this statement and the site’s consent controls will be reviewed before that service is activated.

Managing cookies

You can inspect, block or delete cookies through your browser settings. Blocking essential technologies may prevent parts of a website from functioning correctly.

Terms

Website terms of use

By using this website, you agree to these terms. If you do not agree, please do not use the site.

Purpose of this website

This is a brochure and training-resource website for Derek Balfe Training. Its content is general information and training material. It is not insurance, legal, tax, regulatory, cybersecurity or other professional advice and should not be treated as a substitute for advice suited to your organisation and circumstances.

Training resources

Reasonable care is taken when preparing resources, but technology, product settings and regulatory expectations change. You should verify that guidance remains current and appropriate before applying it. Your organisation remains responsible for its decisions, controls, client information and compliance obligations.

Intellectual property

Unless stated otherwise, the website and downloadable resources are owned by Derek Balfe Training. You may download and use free resources internally for training within your organisation. You may not sell, rebrand, publish or distribute them externally without prior written permission.

Availability and external links

The website may be changed, suspended or withdrawn without notice. Links to third-party websites are provided for convenience; Derek Balfe Training does not control and is not responsible for their content, availability or privacy practices.

Liability

To the fullest extent permitted by law, Derek Balfe Training is not liable for loss arising solely from reliance on general website content or from third-party websites. Nothing in these terms excludes or limits liability that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of Ireland, and the Irish courts have jurisdiction, subject to any mandatory rights that apply.

Contact

Questions about these terms can be sent to derek@balfe.ie or discussed by calling 086 040 0567.

Derek Balfe TrainingBroker Systems · Technology · Process Improvement

Working with insurance-sector clients across Ireland.

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